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After running the command line, try to install Office again. If so, try deleting it and then try to install Office again. Important Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.

If you have feedback for TechNet Subscriber Support, contact tnmff microsoft. Office Office Exchange Server. Not an IT pro? Sign in. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation. Note that if installing 64 bit fails, the reason could be that older Office software for example Word, Excel, Outlook, Visio or Project is 32 bit.

Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. The error message is "Microsoft Office Professional Plus encountered an error during setup". Yes, the older version is 32 bit Office which will be uninstalled. Where then you think the traces of Office could be found by Office and cause the error? If there is any trace, where it is, and how can I get rid of it?

In step a , I used the control-panel uninstaller once and advanced uninstaller another time. Any stand-alone versions of Visio or Project would also have to be uninstalled, if the error is indeed caused by a conflict between 32 bit and 64 bit versions. I have no Visio or Project installed on my computer. I followed the link you have kindly provided.

According the troubleshooting procedure for "Installing the 64 bit version of Office instead of the 32 bit version", I downloaded the Microsoft support and recovery assistant software to uninstall the Office Weird enough, it displayed the message "No Office products were found installed on this computer" then it says "Office is now removed" while it is not. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Sign in to vote.

I keep getting this error no matter what I do. Return value 3. Not every solution worked for me cuz etc I could not find some reg keys or folders. I think the same problem goes with older office packages. The license key should be same unless you are using a different version. Make sure that you install a bit software on a bit system and a bit software on a bit system.

Additional menu We all know how crucial Microsoft office is for users. Leave a Reply Cancel reply Your email address will not be published. Comment Name.

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Sign in to vote. I keep getting this error no matter what I do. Return value 3. Not every solution worked for me cuz etc I could not find some reg keys or folders. I think the same problem goes with older office packages. Oldest one that works is Edited by featfest Monday, April 10, PM added another method. Monday, April 10, PM. Regards, Steve Fan Please remember to mark the replies as answers if they helped.

Marked as answer by featfest Tuesday, April 11, AM. Tuesday, April 11, AM. U da real mvp. Some users have also reported that the issue got fixed after removing Avast antivirus from the system.

The possible solutions are as follows:. Before trying any complex troubleshooting, it would be worth a try to run the Windows Store apps troubleshooter. Since the issue has been notably reported with Microsoft Office , it would probably be a bug with the system and Microsoft should have an eye on it. They would be working towards fixing it, a resolution that would be launched in form of a Windows update. Since users have reported that antivirus software could prevent the installation of Microsoft Office , we could get this verified.

Before considering reinstallation of the software, the last thing we could try is changing the name of the Microsoft help folder. It would stop interfering with a new installation in that case. You can follow the question or vote as helpful, but you cannot reply to this thread. Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site.

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Note that if installing 64 bit fails, the reason could be that older Office software for example Word, Excel, Outlook, Visio or Project is 32 bit. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. The error message is "Microsoft Office Professional Plus encountered an error during setup". Yes, the older version is 32 bit Office which will be uninstalled. Where then you think the traces of Office could be found by Office and cause the error?

If there is any trace, where it is, and how can I get rid of it? In step a , I used the control-panel uninstaller once and advanced uninstaller another time. Any stand-alone versions of Visio or Project would also have to be uninstalled, if the error is indeed caused by a conflict between 32 bit and 64 bit versions.

I have no Visio or Project installed on my computer. I followed the link you have kindly provided.

   

 

Microsoft Office Professional Plus encountered an error during setup.One moment, please



   

Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. If you have feedback for TechNet Subscriber Support, contact tnmff microsoft. Office Office Exchange Server. Not an IT pro? Internet Explorer TechCenter. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Sign in to vote. I keep getting this error no matter what I do.

Return value 3. Not every solution worked for me cuz etc I could not find some reg keys or folders. Yes No. Sorry this didn't help. Thanks for your feedback.

The error message is "Microsoft Office Professional Plus encountered an error during setup". Yes, the older version is 32 bit Office which will be uninstalled. Where then you think the traces of Office could be found by Office and cause the error?

If there is any trace, where it is, and how can I get rid of it? In step a , I used the control-panel uninstaller once and advanced uninstaller another time. Any stand-alone versions of Visio or Project would also have to be uninstalled, if the error is indeed caused by a conflict between 32 bit and 64 bit versions.

I have no Visio or Project installed on my computer. I followed the link you have kindly provided. According the troubleshooting procedure for "Installing the 64 bit version of Office instead of the 32 bit version", I downloaded the Microsoft support and recovery assistant software to uninstall the Office Weird enough, it displayed the message "No Office products were found installed on this computer" then it says "Office is now removed" while it is not.

If no products were found, then it would seem that you have no other Office products installed on the computer. Yes, it is the same tool. There is no other Office except the Office Each time I reinstall Office , I receive the same error message. Have you tried starting the Windows Task Manager and closing the Office click-to-run process?

Does that allow the installation to re- start? Thank you for your interest in my problem. You are running out of ideas and I'm running out of patience. I installed Windows 10 and Office and now I'm trying to restore all lost applications' settings.

Wish me good luck. Choose where you want to search below Search Search the Community. Search the community and support articles Install, upgrade and activate Microsoft and Office Search Community member. Said El Noshokaty. Hi, I cannot upgrade Windows 7 while I need to install Office Trials include: a Uninstall Office and all related directories and files, b disconnect internet, c Remove antivirus, d Stop Windows Defender, e Turn Off Windows Firewall f Rename Windows Help, g Regedit to remove Office, h Task Scheduler to delete Office, i Clean boot Is it possible that the incompatibility between 64 bit and 32 bit configurations is causing this error?

I have the same question 0. Report abuse. Details required :. Cancel Submit. Previous Next. Stefan Blom MVP. What is the exact error message when the installation fails?



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